We’re recruiting a Regional Manager.

We are looking for an experienced Regional Manager to oversee our business operations in an assigned region. Penny Petroleum have stores across the central belt of Scotland, the North of England and Wales. 

As Regional Manager you will be responsible for leading and managing daily operations in your region to achieve business goals and maximise profitability. Your duties will also include guiding management staff in your region, setting performance objectives, evaluating and optimising operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

To succeed as a Regional Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. A high performing Regional Manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills. If you’d like to apply for this role then email with your CV today –  hradmin@pennypetroleum.co.uk.

JOB DESCRIPTION

Responsible to:

Business Development Manager

Hours of work:

Full time

Purpose of Job:

  • To lead a regional team of colleagues which includes Area Managers, Cluster Managers and site teams in achieving business goals and sales targets.
  • To champion excellence in customer service throughout your region.
  • To develop an engaged and motivated team throughout your region.
  • To build and promote a culture which embodies our ‘5 Ps’ ethos (Partnerships, Passion, Positivism, Pride and Perseverance).

Key Accountabilities:

Specific objectives and deliverables will be agreed as part of your annual performance and development review process, the points below are a summary of your main duties and responsibilities.

  • Lead by example by being an ambassador for the Penny Petroleum brand and embodying the 5Ps in all aspects of your work.
  • Recruit, coach and develop your regional team of Area Managers and Cluster Managers so that they also embody the 5Ps.
  • Oversee daily operations, manage budgets, and set performance objectives for your team.
  • Plan, evaluate, and optimise operations to be efficient and cost-effective.
  • Manage P&L cost heads within budget and negotiate contracts to optimise profits.
  • Develop and implement business, marketing, and promotional plans.
  • Work with your team to increase and sustain performance and customer service in the sites, as well as improving employee engagement and retention.
  • Deal with escalated customer issues, people management / HR issues and incident reports.
  • Develop and maintain a culture where colleague and customer safety is paramount and look after the health and well-being of your regional team.
  • Constantly seek opportunities to improve the performance of your sites and maximise profits whilst maintaining excellent customer service.
  • Ensure company standards, policies and procedures are followed.
  • Prepare and present monthly, quarterly, and annual reports of operations and finances for the senior team.
  • Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers and colleagues.
  • Take responsibility for your own professional and personal development.

Your duties may vary from time to time within the broad remit of your role and grade. You are expected to undertake any such reasonable and appropriate duties.

Person Specification

  Essential Desirable
Qualifications Educated to GCSE level, demonstrating a good level of literacy and numeracy. Additional management or business qualifications.
 
Experience 5+ years of operational retail management experience, ideally in a multi-site operation. Convenience and petrol forecourt retail management experience.
  3+ years’ experience of frontline people management including coaching, developing, managing performance, absence and conduct.  
Skills / Competences
Passionate Leadership   Ability to lead, motivate and inspire others to succeed through the passion and pride you show for the Company and in your own work.
Positive Problem Solving   Ability to identify positive and creative solutions to problems, sometimes with limited resources.
Perseverance Possessing energy and resilience to persevere, move things forward and make decisions when working in challenging environments.
Team Work   Ability to work in partnership with your team to get the best from them and deliver results.
Coaching   Ability to coach, support, challenge and mentor others successfully so that they too develop pride, passion, positivity and perseverance in their work.
Building Partnerships   Willingness to take the time to listen and understand others and build strong partnerships within your region. Ability to communicate and influence by sharing knowledge, experience and best practices in an effective way.
Self-Improvement   Willingness to learn, stretch and develop yourself in  a positive way, and in doing so positively develop the business.
Openness to Change  Ability to embrace change with a positive attitude and persevere in making change when necessary.
Self-motivation   Ability to manage time positively and effectively whilst working remotely to deliver business output.
Managing People   Knowledge of HR policies and processes and recognition of what constitutes good practice in people management.

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